Terms & Conditions

I'm Hugo, a cheerful and skilled carpenter on Mallorca, always ready to lend a hand. Please take a look at my Terms & Conditions to get a understanding of how I approach assignments together with Team Hugo Will Fix It.

01. Let’s chat

How about we schedule a phone call to go over the assignment you’re considering assigning to us? We will provide an overview of the time and resources needed to ensure its success. Once we have a rough price estimate in place, we can move on to the next stage. [Contact]

02. Price Estimate

Are you all set to continue? After our initial discussion over the phone by reviewing the images and/or videos you have sen to us, we can offer you an rough price estimate.

Following this, we can plan a site visit for measurements and a more comprehensive price estimation. Please be aware that there is a fixed fee of €99 for this service. If you opt to move forward with the project, this fee will be subtracted from your final invoice.

If you need assistance with material selection and would like us to accompany you to stores, we can make those arrangements as well. Just remember that these activities will be scheduled during working hours and charged. [Quote]

03. Service fees

We generally charge between €40 and €55 per hour for our services, not including VAT, which is either 9% or 21%. The actual rate may change based on the nature of the task. At times, we might offer a half-day or full-day rate, or suggest a total project fee. Let’s have a conversation about what you need and your timelines. Once we’re on the same page regarding our objectives, we can send you a proposal. If you agree to the offer within 14 days, we will start the project on the agreed date after we receive the advance payment. [More Prices]

04. Payments

Our hours are invoiced weekly and the invoice will be sent to you via email and/or WhatsApp. Please make sure to pay the invoice within 14 days of receiving it and a quicker payment would be highly valued to ensure a smooth workflow. When it comes to materials needed for your project, payment will be required on the day of purchase or in advance in most cases. Additionally, there will be an advance payment for all projects before scheduling work. We will keep you informed about these details through WhatsApp or email. [More Prices]

05. FIX IT jar

Our 'FIX IT Jar' is a special initiative from our team to show our commitment to lending a helping hand. Think of it as a modern-day piggy bank! Whenever we can, we’ll add an extra 2% (or even more) to your bill and that amount goes straight into the FIX IT jar. Plus, we will contribute 2% of our annual profits to this jar as well. This way, we can save money together and support others in need, like helping aspiring entrepreneurs start their businesses with the funds they need. [Discover More]

06. Your Details are safe

We value your privacy and will keep your personal information secure. That said, we love connecting people, so if we plan to introduce you to someone, we will check in with you first. Please note that any changes to pricing or our Terms & Conditions may occur without prior notice and will be implemented only when necessary to enhance the value of our services. Lastly, the cookies gathered on this site are intended solely to enhance your browsing experience.

07. Questions?

Don't hesitate to contact us for any project you need help with! We recognize that every assignment has its own set of challenges, and we're committed to working together to find the best solution. We like to keep things straightforward, so our Terms & Conditions are brief. Our priority is your assignment, not getting bogged down in the fine print! If you’d like more detailed terms, just let us know!

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Important details

Hugo Bruinink
Hugo Will Fix It
Chamber of Commerce - 747 953 09
VAT ID - NL 0013 8686 5B54
NIE - Y6727624T

Arta, Mallorca
Amsterdam, The Netherlands
Registered as a Dutch Company